Last Updated: July 10, 2025
HAUS FOLD, LLC (“HAUS FOLD,” “we,” “us,” or “our”) operates the website www.hausfold.com (the “Website”). This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our Website. The Website primarily serves as an informational portal about our in-home laundry folding and organization services, but we may collect certain information for future marketing purposes. Please read this Privacy Policy carefully. By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Personal information is data that can be used to identify you. We may collect:
- Contact Information: Name, email address, phone number, or mailing address when you voluntarily provide it (e.g., through contact forms, newsletter sign-ups, or inquiries).
- Account Information: If you create an account or register for services, we may collect your name, email address, phone number, and billing information.
- Communication Information: Details from emails, texts, or other communications you send to us.
b. Non-Personal Information
Non-personal information does not directly identify you. We may collect:
- Usage Data: Information about how you interact with the Website, such as pages visited, time spent, and referral URLs.
- Device and Browser Information: IP address, browser type, device type, operating system, and other technical details.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze Website usage, and deliver personalized content. You can manage cookie preferences through your browser settings.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you fill out forms, sign up for newsletters, or contact us via email, phone, or text.
- Automatically: Through cookies, analytics tools (e.g., Google Analytics), and server logs when you visit the Website.
- From Third Parties: We may receive information from third-party service providers, such as payment processors or marketing partners, if applicable.
3. How We Use Your Information
We may use your information for the following purposes:
- To Provide and Improve Services: To respond to inquiries, process requests, and enhance the Website’s functionality.
- Marketing and Communications: To send you promotional materials, newsletters, or updates about HAUS FOLD’s services, if you have opted in. You may opt out at any time by following the unsubscribe instructions in our communications or emailing hello@hausfold.com.
- Analytics: To analyze Website usage, track performance, and improve user experience.
- Legal Compliance: To comply with applicable laws, regulations, or legal processes.
- Security: To protect the Website, our operations, and your information from fraud or unauthorized access.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information in the following cases:
- Service Providers: With third-party vendors (e.g., email service providers, payment processors, or analytics providers) who assist us in operating the Website or delivering services, bound by confidentiality obligations.
- Legal Obligations: When required by law, court order, or government authority to disclose information.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- With Your Consent: When you explicitly agree to the sharing of your information.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and improve Website functionality.
- Analyze traffic and user behavior.
- Deliver personalized content or advertisements.
You can disable cookies through your browser settings, but this may affect your ability to use certain Website features. For more information, see our Cookie Policy (available upon request at hello@hausfold.com).
6. Your Choices
You have the following rights regarding your information:
- Opt-Out of Marketing: You may unsubscribe from marketing emails by clicking the “unsubscribe” link or emailing hello@hausfold.com. For text messages, reply “STOP” to unsubscribe, and we will confirm your opt-out.
- Access and Update: You may request access to or correction of your personal information by contacting us at hello@hausfold.com.
- Cookies: You can manage cookie preferences through your browser settings.
7. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no online platform is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Non-personal information may be retained indefinitely for analytics purposes.
9. Third-Party Links
The Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.
10. Children’s Privacy
The Website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn such information has been collected, we will delete it promptly. Contact us at hello@hausfold.com if you believe we have collected information from a minor.
11. International Users
The Website is hosted in the United States and is subject to U.S. law. If you access the Website from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ. By using the Website, you consent to this transfer and processing.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes are effective immediately upon posting on the Website. We will notify you of significant changes via email or a prominent notice on the Website. Your continued use of the Website after changes indicates your acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
HAUS FOLD, LLC
Email: hello@hausfold.com
Address: 215 McSwain Dr, Greenville, C 29615
14. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law principles. Any disputes arising under this Privacy Policy shall be resolved exclusively in the state or federal courts located in South Carolina.